Fulfillment and Refund Policy

At Business Leads World, we are committed to delivering high-quality leads with clear timelines and exceptional service. Please review our fulfillment and refund policy below.

Fulfillment Policy

1. Lead Delivery Schedule:

   • Payments received before 1:00 PM EST: Leads will be delivered on the same business day, typically before the end of the day.
   • Payments received between 2:00 PM and 6:00 PM EST: Leads will be delivered on the next business day, typically before 1:00 PM EST.
   • Orders placed after 6:00 PM EST or outside business hours will be processed the next business day.

2. Lead Delivery Method:

   • Leads will be sent to the email address provided by the client during the checkout process. Clients are responsible for ensuring the email address is correct and functional.

3. Lead Quality:

   • All leads are verified and meet the pre-defined criteria outlined in the chosen service package. Leads are also TCPA/DNC-compliant to adhere to industry standards.

Refund and Cancellation Policy

1. Refunds:

   • Refunds or replacements are offered for leads that fail to meet the agreed specifications, such as invalid contact information or non-compliance with the stated qualifications.
   • Refund requests must be submitted within 5 business days of lead delivery. Approved refunds will be processed within 10 business days.
   • Refunds are not issued for leads that fail to convert, as success depends on client follow-up and marketing strategies.

2. Cancellations:

   • Orders can be canceled before lead generation begins. A cancellation fee of 10% of the order value may apply.
   • Once lead generation has started, cancellations are no longer permitted.

3. Delivery Issues:

   • If there is an issue with lead delivery (e.g., incorrect email address or server issues), clients must contact us within 2 business days of the expected delivery to resolve the issue.

Contact Information

For questions, concerns, or refund requests, please contact us at:

• Email: info@businessleadsworld.com
• Phone: (716) 220-8563
• Address: 38-11 Ditmars Blvd, Queens, NY, USA